Privacy Policy

Introduction & Overview

 

This Privacy Policy explains how RecFocus (“we,” “us,” or “our”) collects processes stores and protects your personal information when you visit our website work with us or engage with any of our media production services. We respect your privacy and are committed to safeguarding your personal data through responsible practices and transparent communication.

 

By accessing or using our website or services you acknowledge that you have read understood and consent to the handling of your information as described in this policy.

 

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Information We Collect

 

We collect information to deliver professional services maintain website performance support communication and enhance your overall experience. Information may be given directly by you generated through project involvement or collected automatically through technology and analytical tools.

 

You may provide personal information when booking services uploading media or communicating with us. This can include your name email phone number mailing address social profile links billing and payment details invoice records purchase history and tax-related information where required by law.

 

During production planning and creative work you may provide concepts scripts shot lists talent paperwork instructions reference material or other project information that guides deliverables. You may also upload or supply photos videos voice files audio recordings and other media assets used during editing post-production or final delivery.

 

We may also collect usage and technical data automatically while you interact with our website including pages viewed session length link clicks scroll activity time on site crash logs browser type operating system device type IP address and other diagnostic or performance-related metadata. General or precise location information may also be gathered when necessary for scheduling travel or drone-flight job coordination.

 

This data helps us improve platform function troubleshoot problems understand user behavior and maintain a responsive secure and seamless digital experience.

 

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How We Use Your Information

 

We use personal information only for valid business purposes including:

 

• Producing and delivering projects such as filming editing color grading rendering revisions and final file handoff

• Processing invoices verifying transactions scheduling shoots managing contracts and handling asset logistics

• Communicating with you regarding timelines updates feedback requests changes or support needs

• Enhancing user experience through site optimization performance analysis and feature development

• Sending optional marketing messages promotions or event notices when you have given permission

• Maintaining legal security and compliance including fraud prevention dispute management regulation fulfillment and protection of our business rights and assets

 

We do not use automated decision-making systems that affect you without human involvement.

 

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How We Share Your Information

 

We only share information when necessary to complete work protect legal interests or operate efficiently. Your data is never sold traded or monetized.

 

Information may be shared with vendors responsible for payments cloud storage backups editing post-production hosting file transfer and cybersecurity or with creative collaborators working alongside RecFocus on shared productions. Legal authorities may receive information if mandated through court order subpoena or compliance requirement. In the event of business transfer merger or acquisition information may transition under equal protection standards.

 

All external access is limited controlled and confidential.

 

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Data Security & Retention

 

We implement reasonable technical safeguards including encrypted systems access control secure storage password-protected infrastructure and continuous monitoring to reduce risk of unauthorized access or disclosure. While we take security seriously no online transmission or storage method is completely guaranteed and information is shared at your discretion.

 

We retain information only as long as needed for project execution payment recordkeeping lawful requirements archival viewing or portfolio use where permitted. You may request permanent deletion unless retention is required for compliance legal obligations or documented proof.

 

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Your Privacy Rights & Choices

 

Depending on your region or privacy regulations you may have the ability to:

 

Right Meaning

• Access Request a summary or copy of information we hold

• Correction Update or fix inaccurate or incomplete data

• Deletion Request data removal when legally appropriate

• Portability Receive your information in transferable format

• Restriction Limit how certain information is processed

• Marketing Opt-Out Unsubscribe from promotional contact anytime

 

You may also adjust cookie preferences or block tracking tools inside your browser settings though some features may function differently if disabled.

 

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Children’s Privacy

 

RecFocus is intended for users aged 18 and older. We do not knowingly collect information from minors. If child-related data is discovered it will be promptly removed and discontinued from processing.

 

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Updates to This Policy

 

This policy may be modified or expanded periodically to reflect service improvements technology changes or legal updates. Revisions will appear on this page with a refreshed “Last Updated” date. Continued use of our services confirms acceptance of future changes.

 

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