1. Information We Collect

 

We collect various types of information to provide and improve our services effectively. This information includes:

 

1.1. Personal Information: This includes but is not limited to:

- Names

- Contact details (phone numbers, email addresses, mailing addresses)

- Billing information

- Payment details (credit card information)

- Identification documents (for legal purposes)

 

1.2. Service-related Information: Information necessary to fulfill your service requests, such as project details, specifications, preferences, and instructions.

 

1.3. Usage Data: Information about how you interact with our website, including pages visited, duration of visits, browsing habits, and IP addresses.

 

1.4. Device Information: Information about the devices you use to access our services, including device types, operating systems, browser types, and unique device identifiers.

 

1.5. Location Information: Location data obtained from devices or provided by you when using location-based features such as drone services or on-site video shoots.

 

1.6. Media Content: Photos, videos, or other media content you provide to us for editing, production, or distribution purposes.

 

2. How We Use Your Information

 

We use the information collected for the following purposes:

 

2.1. Service Provision: To provide the requested video, photo, and drone services, including project planning, production, editing, and delivery.

 

2.2. Customer Support: To address inquiries, respond to requests, and provide assistance related to our services.

 

2.3. Billing and Payment Processing: To process payments, issue invoices, and manage financial transactions.

 

2.4. Communication: To communicate with you about your projects, updates, promotions, and other relevant information via email, phone, or other communication channels.

 

2.5. Analytics and Improvement: To analyze website usage, improve our services, develop new features, and enhance user experience.

 

2.6. Legal Compliance: To comply with legal obligations, enforce our policies, and protect the rights, property, or safety of our company, clients, or others.

 

3. Data Sharing and Disclosure

 

We may share your personal information with the following entities:

 

3.1. Service Providers: Third-party vendors, contractors, or service providers engaged to assist in service delivery, payment processing, data analysis, marketing, or other business operations.

 

3.2. Affiliates: Related companies, subsidiaries, or partners under common ownership or control for business purposes or joint marketing efforts.

 

3.3. Legal and Regulatory Authorities: When required to comply with legal obligations, respond to legal requests, enforce our policies, or protect against legal claims.

 

3.4. Business Transfers: In connection with a merger, acquisition, sale of assets, or other business transaction, where your personal information may be transferred as part of the transaction.

 

4. Data Security and Retention

 

4.1. We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

 

4.2. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely dispose of or anonymize your data.

 

5. Your Rights and Choices

 

5.1. Access and Correction: You have the right to access, update, or correct your personal information. You may do so by contacting us directly.

 

5.2. Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format for transfer to another service provider.

 

5.3. Opt-out: You have the right to opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

 

5.4. Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings and opt-out of certain tracking technologies. However, disabling cookies may affect the functionality of our website.

 

6. Children's Privacy

 

Our services are not directed at individuals under the age of 18. We do not knowingly collect or solicit personal information from children without parental consent. If you believe we have inadvertently collected personal information from a child, please contact us immediately to request removal.

 

7. Updates to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes by posting the updated policy on our website or via other communication channels.

 

8. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@recfocus.com].

 

This detailed Privacy Policy is designed to inform users about the collection, use, and protection of their personal information and their rights regarding privacy. It addresses various aspects of data handling, including information collection, usage, sharing, security measures, user rights, and contact information for inquiries or requests.